Program Manager

Detroit, Michigan
7 days ago
Metrics Driven
Relationship Building

About Tundra Technical Solutions:
Since 2004, Tundra’s mission has been to be a global leader in talent recruitment. We’ve evolved into a recognized leader in total talent management, challenging norms and exceeding expectations by sourcing top-tier talent for some of the world’s most renowned brands.
Our pioneering approach to Direct Source Curation sets us apart, consistently ranking us among North America’s fastest-growing and largest staffing organizations.
In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.
Why Choose Tundra?

  • Financial Success – We pride ourselves on being a leader in the industry regarding our compensation and uncapped commission structures. 
  • People-Centric Culture – being in the business of people, we ensure our Associates work in an environment where they can deliver results and have professional success.
  • Continued Professional Development – tailored Sales and Leadership development courses to support your career growth here at Tundra.
  • Endless Growth Opportunities – the success of Tundra has been built on internal progression across the organization.
  • Social Responsibility – at Tundra, we pride ourselves in our ability to influence change, whether it be the work from the DEIB Council, give-back initiatives, or our green programs.
  • Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.

Join Our Team
We are on the hunt for talented individuals passionate about a results-driven career and committed to providing exceptional service to our clients and candidates.
The Role:

  • Develop and lead a best-in-class Direct Source program, expanding programs that Tundra currently supports, while regularly and proactively consulting with hiring managers to ensure contract success and providing early mitigation and resolution of issues related to the contingent labor workforce.
  • Foster and grow relationships with key hiring managers to support the delivery of 10 to 20 open roles per month, while also creating and maintaining accurate candidate, client, and job records in the applicant tracking system.
  • Collaborate closely with senior leaders to conceptualize and execute internal and external marketing initiatives that align seamlessly with our client’s values and objectives, enabling delivery through supporting our dedicated delivery team, and problem-solving for and reconciling any variances from the predefined system/process to ensure adhesion to best practices.
  • Become an expert in our client’s culture, values, projects, and strategic initiatives, and facilitate training and advise hiring managers and agency partners on the contract recruitment process, as well as providing regular and ad-hoc operational reports and trend analysis to managers and executives on the recruitment process, contractor procurement, and staffing agency effectiveness.
  • Develop and execute a client strategy to align with corporate and financial strategic business initiatives of the program, while also assisting in the development and definition of processes, documentation of processes, and project plans.
  • Engage client business and program leaders to qualify requirements and uncover how they relate back to the client’s overall strategy, driving end-to-end delivery of top talent through the client’s private environment, and consulting with hiring managers on hiring requirements to ensure they are seeking the correct and relevant skills and experience for their needs, and that the resources are attainable at the most competitive rate.
  • Ensure best-in-class service is provided to the client through recruitment best practices driving a high level of fulfillment, supporting payroll operations and serving as the Client’s main escalation point, and collaborating with leadership to support the progress and success of key strategic initiatives, and proactively informing and advising of significant changes related to operations or performance against strategy for the accounts, market segments, and channels for which you support.
  • Leverage your strong experience with VMS, ATS, CRM tools, and their integration capabilities, while also having a deep understanding of complex contingent labor program operations and applying an analytical mindset and leveraging available tools to deploy optimized solutions.
  • Problem solve with collaboration and empathy, and use your expertise and relationships to influence without authority to achieve alignment on solutions, as well as serve as the client’s subject-matter expertise on contingent workforce management and human resources talent attraction.
  • Adopt a player-coach mentality, leading, supporting, and elevating a team of high performers to achieve their goals in line with the client’s best interest.

Who You Are

  • You are a “thinker” who is curious, driven, passionate, and you question the norm to find the best solutions for your clients and for Tundra.
  • You can develop successful solutioning strategies, techniques and tactics. You want to grow and have an impact on the organization.
  • You have exceptional communication and facilitation skills.
  • You go above and beyond for our clients, because it’s the right thing to do.
  • You are an independent worker who takes initiative and acts like an owner.
  • You lead with integrity and can influence and motivate those around you.
  • You are self-motivated, results driven and maintain outstanding composure in the face of extraordinary challenge.

Don’t meet every single requirement? Studies have shown that women and other marginalized communities are less likely to apply for jobs unless they meet every qualification. At Tundra, we are dedicated to building a diverse, inclusive, and authentic workplace; if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other roles within our organization.
Not interested in this position, but do you know somebody who might be? Check out our Referral Reward Program referrals are a big secret behind our success. As always, we’re on the lookout for great people. We know that you know great people. Click on ‘Tell a Friend’ option to refer a friend.