Tundra assists temporary and permanent worker candidates (the “Candidates”) to find and fulfill temporary and permanent jobs for our clients (the “Clients”). If a Candidate chooses to create an account and profile on the Tundra Website, we collect Candidate’s login information to provide the Candidate with access to his or her profile. We use the Personal Information the Candidate provides to us for the purposes of matching the Candidate with positions on behalf of our Clients. The Personal Information will be shared with our Client’s for that purpose. We collect additional information when the Candidate applies to jobs, interviews with us, when we check Candidate references and when the Candidate works on assignments with our Clients. The Client may retain such information and use it for the purpose of matching Candidates to permanent and temporary work assignments until such time as the Candidate withdraws his or her consent to the Personal Information being used as such.
As used herein, “Personal Information” means any information recorded in any form about an identifiable individual, or an individual whose identity may be determined from the information and may include information such as a person’s name, IP address, email address, residential address, telephone number, and in some cases, more sensitive information such as but not limited to gender, demographic information, educational history, employment history, social security or social insurance numbers, background checks and reference checks.
Tundra’s Privacy Officer
Tundra Technical Solutions Inc.
4711 Yonge Street, Suite 700
You can opt out of any e-mail communication sent by Tundra and its affiliates. Tundra’s e-mails will contain clear and obvious instructions describing how you can be removed from any mailing list. Tundra will remove you at your request within a reasonable amount of time.
5.0 Identifying Purposes
Tundra collects, uses and discloses Personal Information only for the purposes of providing you the Services, and in improving its Services and infrastructure and for such other ancillary purposes consented to by you as a user of the Tundra Website, or as required by law.
6.0 Limiting Collection
Tundra may collect Personal Information directly from you when you:
• register to use the Tundra Website;
• use the Tundra Website;
• input data (including Personal Information) into the Tundra Website;
• contact Tundra for support; and
• visit the Tundra Website.
You can always choose not to provide Personal Information to Tundra, but it may mean that Tundra is unable to provide you with its Services.
7.0 Limiting Use, Disclosure and Retention of Personal Information
Tundra collects, uses and discloses information (which may include Personal Information) for the following purposes:
• To verify your identity.
• To provide you with its Services. Tundra may ask you to provide Personal Information including:
o Email address
o Telephone number
o Desired job title(s)
o Professional skill(s)
o Desired rate of pay
o Resume / CV
o LinkedIn profile URL
o Facebook profile URL
o Twitter handle
o Documented previous experience at Client
o Profile Picture / Headshot
o Work format preferences
o Tax classification
This Personal Information will form part of a Candidate’s user profile and will be shared with the Client in order to provide the Services. The Client will handle the Personal Information forming part of the Candidate’s user profile. If Tundra’s business relationship with the Client is terminated, the Client may retain the Candidate’s Personal Information for the purpose of fulfilling temporary and permanent work assignments.
• Tundra may also, for example, require financial, accounting and employment data related to you in order to the provide Services, or to promote or offer you products, services and offers (including new and other services which are offered by Tundra and its affiliates) that may be relevant to you.
• To contact you for the purposes of product information, Service updates and notifications relating to the Tundra Website. In particular, Tundra requires you to give us necessary contact information such as name and email address. We also ask for unique identifiers (log-in password names). Tundra uses such contact information to send information about Tundra’s or its affiliates’ products and services.
• To assist you with technical support issues.
• To comply with any laws, regulations, court orders, subpoenas or other legal process or investigation and to protect Tundra, its affiliates, suppliers, and other individuals from harm.
• To improve and enhance Tundra offerings. Tundra may use Personal Information provided by its users in an anonymous, and/or aggregated fashion to improve or enhance the Tundra Website and other service offerings.
Tundra allows certain authorized third-party providers to track and store certain information about visitors to the Tundra Website (including domain names, IP addresses and page views as described below). Tundra may also disclose Personal Information to organizations that perform services for it. Personal Information will only be provided to such organizations if they agree by way of contract to provide appropriate protection for such information.
It is your responsibility to keep your credentials to access the Tundra Website safe. You agree to notify us as soon as possible if you become aware of any misuse of your password, and immediately change your password.
You are responsible for ensuring that the information you have provided is truthful, accurate, reliable and complete, and does not infringe the rights of others.
9.0 Where Your Personal Information is Stored
Tundra uses third-party data hosting providers to host the Tundra Website and associated data on servers located throughout the world.
At present, Tundra uses servers in the United States and Canada.
Personal Information may also be subject to transfer to another organization in the event of corporate transaction by Tundra or its providers. Such transfer will only occur if the parties have entered into an agreement under which the collection, use and disclosure of the Personal Information is restricted to those purposes that relate to the business transaction, including a determination of whether or not to proceed with the business transaction, and is used by the parties to carry out and complete the business transaction.
Notwithstanding the foregoing, Personal Information may be subject to the local laws of the jurisdictions within which it is collected, used, disclosed and/or stored, and may be accessed by governmental authorities in those jurisdictions.
By entering Personal Information into the Tundra Website, you consent to the Personal Information being hosted on servers where allocated. Each data hosting provider’s role is limited to providing a hosting and storage service to Tundra, and Tundra has taken reasonable measure to ensure that our data hosting providers will not access the data and will use the necessary level of protection for Personal Information. They do not control and are not permitted to access or use your Personal Information, except for the limited purpose of storing the information.
If you do not want your Personal Information to be transferred to a server as described above, you should not provide Tundra with Personal Information or use the Tundra Website.
Tundra is committed to protecting the security of your Personal Information and we take all reasonable precautions to protect it from unauthorized access, modification and disclosure. Your Personal Information is stored on secure servers that is encrypted, and all data transferred between you and the Tundra Website is encrypted.
Tundra limits access to Personal Information to its employees, contractors and agents who need to know that information in order to process it to allow Tundra to provide its Services. The recipients of Personal Information are subject to strict contractual confidentiality obligations. Employees may be disciplined or terminated if they fail to meet these obligations.
Notwithstanding any of the foregoing, the Internet is not in itself a secure environment and Tundra cannot give an absolute assurance that your Personal Information will be secure at all times. Transmission of Personal Information over the Internet is at your own risk and you should only enter, or instruct the entering of, Personal Information to the Tundra Website within a secure environment.
Tundra will advise you at the first reasonable opportunity upon discovering or being advised of an incident where your Personal Information is lost, stolen, accessed, used, disclosed, copied, modified or disposed of by unauthorized persons or in an unauthorized manner.
11.0 Individual Access
Tundra makes no claim to your Personal Information. Upon request, Tundra will provide you with a list of the third-party service providers used to host your Personal Information, and the countries in which our servers are located.
13.0 Challenging Compliance
Tundra Technical Solutions Inc.
4711 Yonge Street, Suite 700